Welcome to Jewelrynovashop. This Privacy Policy clarifies how we collect, use, store, and share your personal information, applicable to all users who browse our website, purchase jewelry, and use our services, with no regional restrictions. We strictly abide by global data protection laws and regulations, and adhere to the principles of legality, necessity, and transparency in handling personal information.
1. Collected Personal Information
We collect personal information based on the principle of “data minimization”, including: (1) Basic information: Name, contact phone number, email address, provided by you when placing orders or consulting; (2) Transaction and logistics information: Shipping address, billing address, order details, and logistics tracking information; (3) Payment information: Payment method, transaction flow, and verification information, processed by third-party payment providers (we do not store sensitive payment information); (4) Device browsing information: Device model and browsing records, collected automatically to optimize your shopping experience, without involving personal identification.
2. Use of Personal Information
Your personal information is only used for the following purposes: Processing jewelry orders, arranging professional logistics and delivery, completing transaction settlement, providing after-sales services (returns, exchanges, maintenance), responding to your inquiries and feedback, optimizing store operations and product display, and sending marketing information (only after your consent, and you can withdraw consent at any time).
3. Information Sharing and Disclosure
We will never sell, rent, or trade your personal information to any third party. We only share necessary information in the following cases: (1) Share with logistics companies to complete delivery, requiring them to keep it confidential; (2) Share with third-party payment providers to complete settlement; (3) Disclose to judicial and regulatory authorities in accordance with the law when required. All cooperative partners are bound by confidentiality agreements and are prohibited from using your information for unauthorized purposes.
4. Data Storage and Security
Personal information is only retained for the period necessary to complete transactions and provide services. After the expiration, we will promptly anonymize or delete the data. We adopt encrypted transmission, firewall, and access authority control measures to prevent information leakage, tampering, or theft, and strengthen employee confidentiality training to ensure data security.
5. User Rights and Minor Protection
You have the right to view, modify, delete your personal information, and withdraw authorization. We do not actively collect personal information of minors under 16 years old; if obtained accidentally, it will be deleted immediately. If you are a guardian and find that we have collected minor information, please contact us to delete it.
6. Policy Update and Contact Us
We may revise this Policy according to legal changes and business adjustments. The updated version will be posted on Jewelrynovashop’s official platform for no less than 7 days. Your continued use of services will be deemed acceptance. For privacy-related questions or requests, please contact our customer service via email or phone.
