These Terms of Service (“Terms”) are a legal agreement between you (“Customer”) and Jewelrynovashop. By accessing our online platform, physical store, browsing products, or placing an order, you have read, understood, and agreed to these Terms and all applicable laws and regulations worldwide.
1. Acceptance & Modification
Your use of our services or purchases constitutes acceptance of these Terms and any updates. We reserve the right to modify these Terms at any time without prior notice. Continued use after modification means acceptance of revised Terms.
2. Eligibility & Account Management
To purchase our jewelry, you must be at least 18 years old, or have legal consent from a guardian if you are a minor, with full legal capacity. For accounts, provide true, accurate, up-to-date personal info; take full responsibility for account security and unauthorized use.
3. Product Description & Authenticity
All jewelry is truthfully described, including materials and details. Product images reflect actual appearance, but minor color differences may exist due to screen, light, or natural material characteristics. We guarantee 100% authenticity, no counterfeiting. We may correct pricing/description errors without notice.
4. Orders, Payment & Shipping
- 1. Orders: Confirmed after payment verification and stock check. We may cancel orders for stock shortage, pricing errors, fraud, etc., with full refund within 3-5 days.
- 2. Payment: Prices are final, excluding taxes, customs duties, shipping and insurance (borne by you); full payment required.
- 3. Shipping: Global delivery, processing time 1-3 business days, tracking provided; delivery time varies by destination; you are responsible for incorrect address.
5. Returns, Refunds & After-Sales
- 1. Non-quality returns: Unworn, undamaged items with original packaging (30 days), you bear shipping/customs fees.
- 2. Quality issues: Contact us within 7 days with proof for free return/refund/replacement.
- 3. Customized items: Non-returnable unless defective.
- 4. Refunds: Processed in 5-7 days to original payment method.
6. Privacy, Intellectual Property & Liability
- 1. Privacy: We collect necessary personal info, protect data security, no sharing without consent.
- 2. Intellectual Property: Our designs, images are exclusive; unauthorized use is prohibited.
- 3. Liability: We are not liable for indirect damages; liability is limited to product purchase price.
